Work is undergoing the most rapid and substantial transformation it has everexperienced.An aggregation of work-related challenges is dashing with demandsfrom leaders for more operational agility and growing expectations from employeesregarding their day-to-day experience.Resolution of those clashing forces will requiremore than piecemeal change.Work transformation will require new operationalcultures;a more nuanced understanding of what constitutes modern,effectivecollaboration;and more intentional technology strategies to underpin all work
processes.Navigating this shift will require significant change management efforts,andtechnology will be integral to how businesses redefine the value they create for bothemployees and customers.Work has changed.Expectations around it have changed.What defines the optimal ways of working is being defined right now.
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