The crisis thrust many organizations into the future, accelerating digital transformation and changing work models dramatically. As supply networks struggled, Deloitte urged tech leaders to evaluate where and how manufacturing happens; to focus on improving transparency,flexibility,and resiliency of their supply chains;and to prepare proactively for future uncertainty and other systemic risks.1 We recommended that tech companies ramp up innovation and transformation by doubling down on cloud and everything-as-a-service(XaaS).2 We advised leaders to bolster their talent bench in critical capabilities such as artificial intelligence (Al), robotic process automation(RPA),andcybersecurity.3
While many leaders appear to have heeded the advice, in 2023 the tech industry will likely continue to grapple with issues around Supply chains,workforce,and innovation——now exacerbated by considerable macroeconomic and global uncertainties.A recent Deloitte survey revealed technology decision-makers’top strategic concerns for the next two to three years: Macroeconomic uncertainty topped the rankings,followed by workforce issues and then the competitive landscape.4 Geopolitical and regulatory uncertainties also worry the respondents, though not as intensely,
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