These key forces of change are overlapping and interdependent.For example,you cannot fully harness forces 3, 4 and 5 without succeeding in the first two. And yet they also are distinctive and called out as such because underlying each are profound shifts across the business,even the past three years. From technology to the needs of employees, consumers, business customers and partners,businesses are being called on to dramatically change the ways they work, engage and transact, as well as leadership mindsets and skills from the C-suite to the newest hires.
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